What is the booking process and how do I know that you have received my booking?
There are various ways to book for the seminars:
Book online: www.babysense.co.za/seminars
Call: 021 461 4669
Please allow 3 working days for your confirmation of booking email.
When booking telephonically or via email, you will need to have the following pieces of information ready:
- Which City seminar you would like to attend
- Which seminar or workshop you would like to attend
- How many people you would like to book for
- Contact information for all those who you are purchasing a ticket for
Once correspondence has been entered into, a confirmation email which outlines your booking, the amount due, the Baby Sense bank details as well as your specific payment reference, will be sent to you via email. Please ensure that you are communicating using your most frequently used email address.
You will have 5 working days to make the payment. Your booking will be provisionally reserved until the payment has been made. Once payment has been made, your booking will be secured and you will receive your tickets via email within 3 working days. If you have not received your ticket within 3 working days, please contact 021 461 4669.
We may only do electronic transfer or direct bank deposit payments over email or phone. If you would like to book using your credit card this can be done on the Baby Sense Shop.
Once you have received your tickets via email, you will need to print them out and bring them along to the seminar.
You will be able to make a booking online through the Baby Sense Seminars shop website: http://www.babysense.co.za/seminars
Will the exhibitors be selling their products?
Exhibitors will be showcasing as well as some selling their products on the day of the seminar. If a particular exhibitor is not selling their product, they will take your contact details on the day so that they may follow up with you after the day of the seminar re the purchase of their product or service. Preferably bring cash to the seminar so that you may purchase products should you want to. Specific exhibitors will have a credit card machine for your convenience, however, it cannot be guaranteed that all exhibitors will.
What food and drink will be served?
Canapé style finger food will be served as snacks during the morning and afternoon session tea breaks; specifically at 10h15am and at 15h15pm. Tea, coffee, water and juice will be served at these times too. There is no additional cost. The breaks are each 30 minutes in duration. However, should you be attending more than one seminar or workshop and would like lunch between the sessions you will be able to purchase a meal from the hotel restaurants. This will be for your own account. Alternatively you can bring your own lunch.
May we bring our babies/children to the seminar? Are there nannies to look after the babies?
Baby Sense will have an au pair company on board at each of the seminar venues, offering the valuable services of nannies to help you look after your babies, whilst you are listening to the talks. There will be a nappy changing facility as well as a facility for you to be able to breast-feed your baby inside the au pair/baby room. Although there will be a nanny service, if you are able to leave your baby at home, it is advisable as babies can be a distraction to other moms throughout the duration of the talks and you will be asked to take your baby outside should this occur.
Please would you provide a map to the venue?
Please click here for maps to the venues.
Will there be parking at the seminar venue?
For Durban and Port Elizabeth the parking is free.
Cape Town you will need to park in the CTICC, which will be for your own account. We do not provide paid parking.
Johannesburg you will need to park in the Maslow Hotel parking which is for your own account. We do not provide paid parking.
Do we need to bring the ticket to the seminar?
Yes, you will need to bring the ticket with you to the seminar. Please would you ensure that you print the ticket beforehand and that you have it ready to show the registration staff on your arrival? Your ticket will have a unique ticket number and identifies you as an authorized guest to the Baby Sense seminar.
When is the booking cut off date?
Unless the seminar venue is sold out, you will be able to purchase tickets up to the close of business on the Thursday of the week of the seminar. Please try and book as early as possible as venues do book out due to limited amount of tickets and Baby Sense cannot accommodate additional guests above the capacity limit. Please refer to the Baby Sense website or facebook page to check if seats for the seminar are still available.
Do husbands attend the seminars?
Yes, husbands do attend the seminars. The seminars are not strictly suited for mothers and mothers to be. The Baby Sense seminars serve as a valuable information source for both parents and parents to be. Should your husband wish to attend, please purchase a ticket for him too.
Can I pay for the ticket with cash on the day?
You will need to make a payment prior to the seminar as this payment secures your ticket and place at the seminar. If you do not make payment within the 5 working days from time of booking, your booking will fall away and the space will be given to someone else wishing to purchase a ticket or on the waiting list. If your booking is a last minute booking (the Thursday before the seminar) and you are unable to do an EFT or a bank deposit within the 2 days before the seminar, an exception may be granted in order to allow for you to pay cash on the day. You will need to bring the exact amount of cash due and will need to make the payment on arrival, with the registration staff.
Which seminar is more appropriate for me? / What is the difference between the morning and the afternoon sessions and do I need to attend both for greatest benefit?
The morning session focuses specifically on babies from age 4 months till 18 months and includes topics on introducing solids and avoiding picky eating, solving your babies sleep problems gently, health and vaccines for an older baby and an expert panel discussion with celebrity guest Zuraida Jardine.
The afternoon session focuses on the secret to a calm newborn, feeding in the first four months including breastfeeding and bottle feeding, newborn basics from bathing, cleaning, rashes, sleep, etc and an expert panel discussion with celebrity guest Zuraida Jardine.
The Johnsons Baby Massage Class is a practical demonstration on techniques for massaging your new baby.
Baby Sense Workshops
This year we will be running 1 workshop, the Johnsons Baby Massage Workshop. The workshop will be an hour long class with tea and snacks served on arrival in the workshop room.
The class can be booked separately and you do not need to attend the seminars should you wish to only attend the workshop. The workshops have limited tickets. First come first served.